Terms of service

Terms of Service – NAWIYA

Welcome to NAWIYA. By accessing or using our website, you agree to the following terms and conditions.
Please read them carefully before shopping with us.

1️⃣ General

  • This website is operated by NAWIYA.

  • By placing an order, you confirm that all details provided are accurate and valid.

  • We reserve the right to update or modify any section of these terms at any time without prior notice.

2️⃣ Products & Prices

  • We do our best to display product colors and materials accurately.
    However, slight differences may occur due to screen settings.

  • Prices are shown in Egyptian Pounds (EGP) and may change without notice.

3️⃣ Orders & Acceptance

  • All orders are subject to availability and approval.

  • We may cancel or refuse orders if:

    • A product becomes unavailable

    • Incorrect pricing or information appears

    • Fraud or suspicious activity is detected

If your order is canceled, we will notify you immediately.

4️⃣ Payment Methods

We support the following payment options:

  • Cash on Delivery (COD)

  • Instapay transfer

  • Online payment through secure checkout

If the order is returned or canceled after shipment, the buyer will bear delivery costs.

5️⃣ Shipping & Delivery

  • Delivery within Egypt takes 3 to 7 business days.

  • Any delays caused by courier services or incorrect addresses are outside our responsibility.

  • Once the order is shipped, the customer will receive tracking details whenever available.

6️⃣ Returns & Refunds

  • Returns and exchanges are accepted within 14 days of receiving the product.

  • Items must be unused, clean, and in original packaging with tags attached.

  • Refunds will be processed using the same payment method used for the order.

  • Shipping fees are non-refundable.

For full details, please refer to our Refund Policy page.

7️⃣ Intellectual Property

All content on this website (images, logos, designs, text) is the property of NAWIYA.
Copying, reposting, or commercial use without permission is strictly prohibited.

8️⃣ Limitation of Liability

We are not responsible for any:

  • Misuse of products after delivery

  • Losses resulting from courier delays

  • Technical issues or errors beyond our control

9️⃣ Contact Information

For any questions regarding these Terms:

📩 Email: nawiya.eg@gmail.com
📞 WhatsApp: +20 103 422 9329